Terms and conditions

Roadsafe Rider considers 'safety' as critical at all training courses and assessments, as riding a motorcycle or scooter can be risky.

Riders attending courses and assessments acknowledge they take responsibility for themselves, are in good health, not affected by drugs or alcohol, and not suffering from any disability likely to affect their ability to operate a motor vehicle.

Our instructors are committed to providing training courses and assessments, and we appreciate rider’s commitment to attend. If you have booked and find you can not attend, please let us know as soon as possible.

Payment is required at the time of booking, or prior to the course. Please contact Roadsafe Rider for payment options.

Courses are subject to a minimum number of riders and Roadsafe Rider reserves the right to change or cancel course dates if the minimum number is not met.

If a course/assessment is cancelled or rescheduled by Roadsafe Rider, the rider has the option to transfer to another course/assessment or request a full refund.

If a rider has a booking and cancels beforehand, they can transfer to another date. Requests for refund will incur a 30% admin fee. No shows will forfeit their payment.

For Ride Forever and Scooter Survival courses, the booking fee is non-refundable, as per the Ride Forever programme.

CBTA assessment fees are non-refundable but may be transferred to another date. The CBTA assessment fee is a payment for the test to be conducted - it does NOT guarantee a 'pass' outcome. In the case of a 'fail' outcome, another CBTA assessment will need to be booked and paid for in full.

The outcome (pass/fail) of a CBTA assessment is solely determined by the riding skills and behaviours demonstrated by the rider, and the decisions they make during the assessment ride. The assessor will observe and record these riding skills, behaviours and decisions in accordance with the Road Code rules and the test standard set by the NZTA to determine the outcome.

The assessor can provide feedback and further recommendations to the rider, based on the CBTA assessment ride, however there is zero tolerance for arguing with the assessor, or disrespectful, aggressive or abusive behaviour toward the assessor. In this case, the assessor will cease to engage with the rider, will require immediate return of all assessment related Roadsafe Rider property, and will leave the location.

Licence Packages: As these are package deals, there are no refunds. Minimum timeframes apply due to licensing requirements and the Ride Forever Programme.

By registering for a course you are also signing up to our newsletter and we will occasionally communicate with you via email.

Thank you for your interest!